Angela Jackson

Career Summary

After completing a history degree and really wanting to work in a museum, Angela started her career in the Civil Service, where she decided that working with people was a better fit.

From there she moved to Sheffield University where she provided trusted practical HR support to senior academics and managers across an array of University faculties and departments. Angela worked on a wide range of HR issues, including complex employee matters, employment tribunals, restructurings and so on. She also worked closely with Occupational Health to improve service provision, and developed and delivered bespoke training for managers.

Angela relocated back to the north-west with her then young family, taking up a role at Lancaster City Council, where she led the HR team on a substantial improvement journey, developing the team into a trusted, professional, and forward-thinking HR Service. She provided guidance and support across the organisation, working with the Chief Executive, Corporate Management Team, and Councillors.

Angela and her team worked on delivering transformational change at both organisational and functional level, enabling the delivery of challenging business plans which led to improved service delivery and efficiency savings across the Council, whilst reducing the workforce.

Notably, Angela developed and implemented the Council’s health and wellbeing strategy, which resulted in significant improvement, including reducing absence levels by over 6 days per year per employee, bringing about substantial efficiency savings.

Additionally, Angela led on the development of the HR intranet and internet pages, introduced online recruitment, and worked on the implementation of a new HR and Payroll system. She also led on learning and development, including launching the successful ‘Celebrating Success’ employee recognition awards, the introduction of a new Learning Management System and the ‘Lancaster Leadership Academy.’

More recently Angela returned to the HE sector, where she was the lead HR Business Partner for a university’s response to the national lockdowns. This involved working at pace with senior University managers and trade unions in agreeing and developing an approach, which was then rolled out across the university. She worked on a wide range of issues, including the resolution of long-standing complex employee issues and contract regularisation.

Angela is a Chartered Member of the CIPD.

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